{"id":1030,"date":"2025-11-21T07:16:25","date_gmt":"2025-11-21T07:16:25","guid":{"rendered":"https:\/\/www.cinko.shop\/?page_id=1030"},"modified":"2025-11-21T07:16:25","modified_gmt":"2025-11-21T07:16:25","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.cinko.shop\/?page_id=1030","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<h2 data-start=\"228\" data-end=\"251\"><strong data-start=\"231\" data-end=\"251\">Order Processing<\/strong><\/h2>\n<p data-start=\"252\" data-end=\"572\">All orders are processed within <strong data-start=\"284\" data-end=\"305\">1\u20137 business days<\/strong> after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.<br data-start=\"412\" data-end=\"415\" \/>If we experience a high volume of orders, processing may be delayed by an additional few days. If there is a significant delay, we will contact you by email.<\/p>\n<h2 data-start=\"574\" data-end=\"595\"><strong data-start=\"577\" data-end=\"595\">Shipping Times<\/strong><\/h2>\n<p data-start=\"596\" data-end=\"780\">We work with a network of global suppliers, which allows us to offer a wide range of products. Because of this, shipping times may vary depending on the item ordered and your location.<\/p>\n<p data-start=\"782\" data-end=\"807\">Estimated delivery times:<\/p>\n<ul data-start=\"809\" data-end=\"993\">\n<li data-start=\"809\" data-end=\"851\">\n<p data-start=\"811\" data-end=\"851\"><strong data-start=\"811\" data-end=\"830\">United Kingdom:<\/strong> 7\u201320 business days<\/p>\n<\/li>\n<li data-start=\"852\" data-end=\"893\">\n<p data-start=\"854\" data-end=\"893\"><strong data-start=\"854\" data-end=\"871\">Ireland &amp; EU:<\/strong> 10\u201325 business days<\/p>\n<\/li>\n<li data-start=\"894\" data-end=\"946\">\n<p data-start=\"896\" data-end=\"946\"><strong data-start=\"896\" data-end=\"924\">USA, Canada &amp; Australia:<\/strong> 10\u201325 business days<\/p>\n<\/li>\n<li data-start=\"947\" data-end=\"993\">\n<p data-start=\"949\" data-end=\"993\"><strong data-start=\"949\" data-end=\"971\">Rest of the world:<\/strong> 10\u201330 business days<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"995\" data-end=\"1127\">Please note that these are estimates and may be affected by customs delays, courier issues, or other situations outside our control.<\/p>\n<h2 data-start=\"1129\" data-end=\"1150\"><strong data-start=\"1132\" data-end=\"1150\">Shipping Rates<\/strong><\/h2>\n<p data-start=\"1151\" data-end=\"1243\">Shipping is calculated at checkout. We may offer free shipping promotions from time to time.<\/p>\n<h2 data-start=\"1245\" data-end=\"1272\"><strong data-start=\"1248\" data-end=\"1272\">Tracking Information<\/strong><\/h2>\n<p data-start=\"1273\" data-end=\"1401\">Tracking numbers are provided whenever possible. Once your order has been dispatched, you will receive a tracking link by email.<\/p>\n<p data-start=\"1403\" data-end=\"1566\">Please allow up to <strong data-start=\"1422\" data-end=\"1434\">3\u20137 days<\/strong> after receiving your tracking number for updates to appear, as international shipping systems may take time to register the parcel.<\/p>\n<h2 data-start=\"1568\" data-end=\"1598\"><strong data-start=\"1571\" data-end=\"1598\">Customs, Duties &amp; Taxes<\/strong><\/h2>\n<p data-start=\"1599\" data-end=\"1822\">Orders to the UK may be subject to VAT or customs duties depending on the value of the package and current regulations.<br data-start=\"1718\" data-end=\"1721\" \/>Customers are responsible for any import fees, duties, taxes, or handling charges imposed by customs.<\/p>\n<h2 data-start=\"1824\" data-end=\"1855\"><strong data-start=\"1827\" data-end=\"1855\">Incorrect Address Policy<\/strong><\/h2>\n<p data-start=\"1856\" data-end=\"2105\">Please ensure your shipping details are correct at checkout. We are not responsible for failed delivery due to an incorrect or incomplete address. If an order is returned to us due to incorrect address details, additional shipping charges may apply.<\/p>\n<h2 data-start=\"2107\" data-end=\"2138\"><strong data-start=\"2110\" data-end=\"2138\">Lost or Delayed Packages<\/strong><\/h2>\n<p data-start=\"2139\" data-end=\"2398\">If your order has not arrived within <strong data-start=\"2176\" data-end=\"2196\">30 business days<\/strong>, please contact us and we will investigate.<br data-start=\"2240\" data-end=\"2243\" \/>We are not responsible for delays caused by customs, postal services, or courier disruptions, but we will always assist you in resolving delivery problems.<\/p>\n<h2 data-start=\"2400\" data-end=\"2424\"><strong data-start=\"2403\" data-end=\"2424\">Returns &amp; Refunds<\/strong><\/h2>\n<p data-start=\"2425\" data-end=\"2631\">If your item arrives damaged, defective, or incorrect, please contact us within <strong data-start=\"2505\" data-end=\"2517\">48 hours<\/strong> of delivery with photos of the product and packaging.<br data-start=\"2571\" data-end=\"2574\" \/>For full details, please refer to our <strong data-start=\"2612\" data-end=\"2630\">Returns Policy<\/strong>.<\/p>\n<h2 data-start=\"2633\" data-end=\"2650\"><strong data-start=\"2636\" data-end=\"2650\">Contact Us<\/strong><\/h2>\n<p data-start=\"2651\" data-end=\"2740\">If you have questions about your order, shipping, or delivery time, please contact us at:<\/p>\n<p data-start=\"2742\" data-end=\"2779\">\ud83d\udce7 <strong data-start=\"2745\" data-end=\"2766\">Customer Support:<\/strong> <a href=\"https:\/\/www.cinko.shop\/contact-us\/\">Contact Us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Order Processing All orders are processed within 1\u20137 business days after payment is received. Orders are not processed, shipped, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1030","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"_nx_notification_thumb_100_100":false,"_nx_notification_thumb_200_200":false,"_nx_notification_thumb_300_300":false,"_nx_notification_thumb_400_400":false,"_nx_notification_thumb_500_500":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Cinko","author_link":"https:\/\/www.cinko.shop\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Order Processing All orders are processed within 1\u20137 business days after payment is received. Orders are not processed, shipped, or [&hellip;]","_links":{"self":[{"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/pages\/1030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cinko.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1030"}],"version-history":[{"count":1,"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/pages\/1030\/revisions"}],"predecessor-version":[{"id":1031,"href":"https:\/\/www.cinko.shop\/index.php?rest_route=\/wp\/v2\/pages\/1030\/revisions\/1031"}],"wp:attachment":[{"href":"https:\/\/www.cinko.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}